Terms & Conditions

Diana Mitchell Art

Effective Date: 08/09/2025

Welcome to dianamitchellart.com (“the Site”). These Terms and Conditions govern your use of the Site and your purchase of artworks and prints from Diana Mitchell Art (“we”, “us” or “our”). By accessing the Site or placing an order, you agree to comply with these Terms and Conditions.

Products

We offer a range of products including original artworks, fine art prints, and, in the future, print-on-demand reproductions fulfilled by third-party providers such as Gelato or Etsy. All products are described as accurately as possible, although colours and details may vary slightly depending on screen displays. All artworks and designs remain the intellectual property of Diana Mitchell.

Pricing and Payment

All prices listed on our website are shown in Australian Dollars (AUD) unless otherwise stated. Payment for orders must be made in full at the time of purchase through our secure payment processor, Stripe. We reserve the right to adjust prices at any time without notice, but changes will not affect orders already placed and confirmed.

Shipping

We ship both within Australia and internationally. Shipping costs are calculated at checkout and are payable by the customer. Delivery times vary depending on your location, with estimated timeframes ranging from three to fourteen business days. International customers should be aware that customs delays and additional duties or taxes may apply, and these remain the responsibility of the customer. We are not responsible for delays caused by postal services, couriers, or customs.

Returns and Refunds

We do not offer refunds or exchanges for change of mind. If your artwork or print arrives damaged or faulty, you must contact us within fourteen days of receiving the item. We may request photographs of the damage before issuing a refund or replacement. Refunds will be processed back to the original payment method. Items must be returned in their original condition and packaging where applicable.

Intellectual Property

All artworks, prints, images, text, and designs featured on this website are the intellectual property of Diana Mitchell. Purchasing a product does not transfer copyright ownership. Customers are granted a personal licence to display purchased artworks or prints for private enjoyment. Reproducing, copying, scanning, distributing, or creating derivative works without written permission from Diana Mitchell is strictly prohibited.

Website Use

You agree to use this Site for lawful purposes only. You may not use this Site or its content in any way that infringes upon the intellectual property rights of Diana Mitchell or any third party. The content on this website is provided “as is,” and while we aim to maintain accuracy, we do not warrant that the information provided will always be complete, accurate, or up to date. We reserve the right to amend, update, or remove content from the Site at any time without notice.

Limitation of Liability

To the extent permitted by law, Diana Mitchell Art shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or the purchase of products. Our total liability in relation to any product purchased shall be limited to the purchase price of that product.

Governing Law

These Terms and Conditions are governed by the laws of South Australia, Australia. Any disputes arising under these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of South Australia.